Frequently Asked Questions
At Spot On Massage LLC in Cumming, GA, we believe massage therapy should be both highly effective and tailored to your unique needs. Whether you’re seeking pain relief, recovering from an injury, easing TMJ discomfort, or simply looking to relax, our clinical massage services are designed to help you feel your best. We proudly serve clients throughout Forsyth County and nearby communities, offering expert care in a comfortable, professional setting. Below, you’ll find answers to our most frequently asked questions to help you book with confidence and start your journey toward better health.
FAQ:
What is clinical massage therapy, and how is it different from other types of massage?
Clinical massage therapy is a customized, evidence-based treatment tailored to your specific needs and goals. It combines modalities like Swedish, Deep Tissue, Sports, Trigger Point Therapy, Neuromuscular Massage, TMJ massage, Myofascial Release, and Stretching depending on the client's individual needs
What conditions or issues can clinical massage help with?
Clinical massage is effective for a wide range of concerns, including neck and shoulder pain, lower back pain, hip and knee issues, headaches and migraines, fibromyalgia, muscle cramps and spasms, sports injuries, TMJ/TMJD, stress and tension, sciatica, muscle strains, frozen shoulder, carpal tunnel syndrome, tendonitis, plantar fasciitis, arthritis, limited mobility and more!
What types of massage services do you offer?
We offer a variety of modalities customized to your needs:
- TMJ Massage Therapy
- Swedish Massage
- Deep Tissue Massage
- Other Massage Services tailored to individual client needs
How many sessions will I need for best results?
We typically recommend 2–4 sessions in your first month to reset and relieve acute or chronic discomfort, followed by 1–2 maintenance sessions per month to prevent issues and maintain mobility.
How do I book an appointment, and what are your contact details?
Booking is easy! You can schedule online through our secure booking system, call
770-776-7234, or email
brandonb@spotonmassagellc.com.
We are conveniently located at:
3816 Browns Bridge Rd, Cumming, GA 3004
(inside The Counseling Group LLC).
Who is the massage therapist?
Brandon is our licensed massage therapist based in Cumming, GA. He offers a unique background as a National Certified Personal Trainer and martial artist and provides a holistic approach to healing. You can verify his license MT014288 via the Georgia Secretary of State’s licensing portal.
Do you offer gift certificates?
Yes! We provide gift certificates for all services. They make thoughtful, flexible gifts for anyone wanting to give the gift of wellness or stress-relief.
What is the pricing for your services?
You can view up-to-date pricing on our prices page or at the booking portal when scheduling your appointment.
Do you accept insurance or offer membership plans?
Currently, Spot On Massage LLC does not bill insurance directly. However, we provide receipts for clients who have massage therapy coverage through their insurance, so that you can submit them to your insurance provider for possible reimbursement. We also gladly accept payments from Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for qualifying patients.
While we don’t offer traditional membership plans, our popular loyalty program rewards regular clients with a free massage after booking 10 sessions consistently (see question 10 for details).
Do you offer sales or discounts?
Absolutely! We love rewarding our loyal clients. When you commit to your health and wellness by booking 10 massage therapy sessions within 10 months, your 11th session is completely free! Many of our clients treat this as a personal wellness goal—book consistently to feel better every month and enjoy a well-earned free massage. 10 60-minute massages equal a free 60-minute massage. 10 90-minute massages equal a free 90-minute massage. You can earn quicker by booking weekly or bi-weekly, but if you miss a month your massages reset. Free massage cannot be earned with other discount programs.
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What are your cancellation and late-arrival policies?
Please review our Policies page for details on cancellations, rescheduling, and late arrivals to ensure every client enjoys their full session time.
Do you charge my credit card when I book a massage?
When booking a massage appointment, we require a credit card on file to secure your spot. Your card will not be charged at the time of booking. Payment is only processed after your massage session is completed, unless you choose to use a different form of payment at checkout.
This policy helps reduce no-shows and ensures that your reserved massage time is held just for you.
Why choose Spot On Massage LLC?
Clients throughout Forsyth County choose us because we provide more than just a massage—we provide relief, mobility, and a customized plan for long-term wellness. Our central location in Cumming, GA makes it easy for clients from Alpharetta, Johns Creek, Suwanee, Dawsonville, and Gainesville to reach us for convenient, professional care. Our licensed and insured therapist provides expert care you can trust. Don’t just take our word for it—check out our review page to see what satisfied clients have to say!
Ready to Feel Your Best?
Don’t wait to experience the benefits of personalized massage therapy. Whether you’re managing chronic pain, recovering from an injury, or simply in need of stress relief or deep relaxation, Spot On Massage LLC is here to help.
Book your appointment online today and start your journey toward pain relief, improved mobility, and stress-free living.
Remember—your 11th massage is free when you book 10 consecutive massage therapy sessions of any kind within 10 months!